When Teletec closed down at the end of November and the Captel service ceased, I was left with a phone handset that didn’t work. I chose the Geemarc textphone from Typetalk as it is supposed to be very good and was recommended by some friends.
The phone arrived. How exciting! I unwrapped it, read the instructions, inserted the required batteries, connected it to the phone line, switched it on, and phoned a friend. Nothing seemed to happen. I asked a hearing colleague to try for me. No go. We contacted the RNID, Typetalk and our building personnel to try to solve the problem, whatever it was. It turned out there was a bar on the line so they lifted it. The phone still didn’t work.
I sent the phone back to the RNID and a replacement arrived shortly after. I set it up again and tried to make a call. Nothing. How annoying.
Now I’m awaiting further investigation into the phone system set-up. I’ve also discovered Typetalk calls can still be made online, using your computer as a textphone. I tried this some years ago and it kept crashing my computer as the textphone modem and my computer modem worked at different speeds.
If you’re interested (and like taking risks!),
I’ve been without a phone for 3 months now, which is a tad inconvenient, and investigations are ongoing. I am now wondering… for all the good the Geemarc is doing me, will Access to Work approve this Winnie-the-Pooh phone I’ve had my eye on? Check it out, it’s even got flashing lights – just what Access to Work recommended the last time I asked them for a textphone! And at £14.99 it doesn’t even blow their budget 😛