I have been wondering about the accessibility of information on swine flu to the deaf community.
Malcolm Bruce MP raised a question asking the Secretary of State for Health what provisions his Department will make to ensure that deaf and hearing-impaired people have access to the same information as hearing people in respect of the National Flu Helpline.
Dawn Primarolo (Minister of State (Public Health), Department of Health) replied:
The Swine Flu Information helpline is automated. It offers recorded information but no interaction with call handlers and is not therefore accessible to deaf or hearing impaired people. However, deaf and hearing-impaired people may access the same information through websites and a British Sign Language version of the swine flu information leaflet, available from the NHS Choices and Directgov websites from Thursday 14 May and on DVD from Wednesday 20 May.
I like to keep checking the BBC’s outbreak map. It’s a fascinating little thing.