Ofcom have now published their long-awaited report on telecommunications for deaf people, the current provision in the UK and their recommendations. Another, more detailed, report is to follow.
I took part in this study and hope we do get captioned relay and video relay phone systems back into the UK. I’ve only made about 3 phone calls this year, and have relied instead on email, SMS, MSN Messenger, and asking hearing people to make calls for me. That’s how frustrating and difficult it can be for a deaf person to make a phone call in this modern day and age. Ridiculous, isn’t it?
Ofcom report : Foreword