Speakuplibrarian got there before I did
Spinvox have developed a system which, among other products, offers a speech to text voicemail service which is ideal for deaf people who want to be able to use voicemail, such as business owners. I activated the service on my Blackberry and it works very well. When someone phones me, I don’t bother to answer it but let it ring. The phone picks up the message and Spinvox converts the voice message into an email or a text message, and sends it to you. It’s been really useful, especially as it also leaves a link to a voice recording of the message so you can ask a hearing person to listen to it if the email was unclear (lots of people mumble!). Spinvox also prints the caller’s number so you can call them back.
My Spinvox service is paid for by Access to Work. It costs £5 a month for the subscription service and 30 pence for each message converted. There is no software to download.
Spinvox won’t work with a Pay As You Go phone, it must be on a contract phone. It’s very simple to set up although their website is a bit of a nightmare. Spinvox are currently running a promotional offer, free voicemail until the end of 2009. They will convert your messages into emails for free (not text – shame!).
However. There are rumblings …. humans compromise service confidentiality (who cares? I’m deaf. I NEED a voice to text service) …. the company is up for sale with a pre-tax loss of £30 million in 2007 (what about the future?) … basically, they seem to be hiding certain issues.
Which is a great shame, as they scored a major deal with Telefonica who will roll out its Voice Message Conversion System (VMCS) across 13 Latin American countries this autumn. Spinvox say they are the only speech-to-text service in the world that is available in six languages – Spanish, English, French, German, Portuguese and Italian. But at what cost?
I’m not going to go into all the ins and outs of this issue as I’ve had one of those rare weeks. Meh. I’m just bringing it to your attention. For an interesting commentary on all this spin, check out this post after the jump and this post on Spinvox’s demo day.
Comments : 9 Comments »
Tags: phone, sms, Spinvox, text, voicemail
Categories : Communication, Disability access
I’ve always felt hard done by when thinking about my safety. Being unable to hear on the phone, I would hate to be put in a position where I needed to call the police quickly if I was being mugged or burgled, or the ambulance service if there was an accident, or the fire service if I had a fire at home. I would always need to rely upon a hearing person to make that call. Assuming I could find someone quickly wherever and whenever that may be. Assuming they would be willing to make the call – what if they didn’t understand me or it was 3am?
But there’s hope. A new service is being trialled in the UK. You can now send a text message to the emergency services using 999 rather than a long number you can’t remember, or trying to call via Typetalk / Text Direct / Text Relay / Whatever It’s Called. This is fabulous news for people who can’t use the phone. You need to register your mobile phone with the service, which is very simple and takes 2 minutes.
Further details here: Emergency SMS
The RNID are running a survey on access to emergency services with the aim of improving access. More information after the jump.
Comments : 2 Comments »
Tags: ambulance, emergency, fire, police, sms, text
Categories : Disability access
I’ve been awarded this badge from The Daily Reviewer. Thank you! I’m honoured.
Check out the site, as there are some REALLY interesting blogs there such as Speak Up Librarian and they are well worth a look.
I’ve been on a long holiday, visiting San Francisco, Yosemite, Vancouver, Whistler, and Seattle. It’s been great and I’ll be back soon with more posts.
Comments : 2 Comments »
Categories : Reviews